Support
Frequently asked questions
Answers to the questions we get asked most.
How do I create an account? It's asking me for a code…
Diwigo works by invitation: you need an activation code from a member (everyone gets 5 codes when they sign up). It's how we build a community of people who know each other rather than a crowd of strangers. No code? Ask whoever told you about Diwigo, or write to us on the contact page.
Where are my invitation codes?
On your My invitations page (avatar menu, top right, or the side drawer on mobile). You'll see your 5 codes and their status — available, sent, or used, and by whom — you can copy them, or send an invitation straight by email: your friend gets a code and joins your contacts automatically when they sign up. The “Add your friends” card in the feed does the same thing.
How do I follow someone, and what's the “Following” filter for?
Click “+ Follow” on a profile, in the suggestions on the right or in the search results: that person joins your relationships. In the sidebar, the “Following” filter then shows only posts from the people you follow — your feed, tightened up, without the noise of the rest of the network. The visibility rules still apply: you only ever see what people have chosen to show you.
What are circles for?
Circles (Family, Close friends, Colleagues…) organize your relationships. They let you filter your feed and, above all, choose who sees each post: a post published “in Family” is only visible to the members of that circle. You create them from the left column and add your contacts from their profiles.
Who can see my posts?
You decide, post by post: Public = everyone on Diwigo, a circle = its members only, Private = just you. You can edit or delete your posts at any time from the ⋯ menu.
What exactly is the “Meh”?
An honest reaction! Not everything deserves a “Love”, and staying silent is passivity. “Meh” lets you react sincerely — and it counts as an interaction that keeps the relationship alive. Love and Meh are mutually exclusive: choosing one removes the other.
What do the “relationship at risk” alerts mean?
When you haven't interacted with a contact for a while (30 days by default, adjustable in your profile), Diwigo lets you know. It's not a punishment: it's a friendly reminder that a bond that matters deserves a sign of life. A message, a call logged with “I called”, and the counter starts over.
How do hashtags work?
Write #importantword in a post or a comment to make it stand out visually. One small anti-spam catch: in a burst of hashtags crammed together, only the first three get highlighted — write real sentences!
Can I change how the site looks?
Yes: the moon/sun button at the top right switches between light and dark themes (remembered for your next visits), and in your profile you can set the text size across 5 levels, your cover photo and your bio.
Where is my data?
Diwigo is built and hosted in Switzerland 🇨🇭. No data sold on, no targeted advertising: Diwigo's model is the quality of your relationships, not the exploitation of your attention.
Why does the site sometimes ask me to interact before I can continue?
That's the progressive lock, right at the heart of the anti-passivity idea: to stop autopilot scrolling, Diwigo asks you from time to time to say what you think before you carry on. It's all explained on the Progressive Lock page.
Ready to change your habits?
Join the social revolution that values authenticity over passivity.
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